- In sales, commerce, and economics, a
customer (sometimes
known as a client, buyer, or purchaser) is the
recipient of a good, service,
product or an idea...
-
Customer to
customer (C2C or
consumer to consumer)
markets provide a way to
allow customers to
interact with each other.
Traditional markets require business...
-
Customer relationship management (CRM) is a
process in
which a
business or
other organization administers its
interactions with
customers,
typically using...
-
Customer service is the
provision of
service to
customers before, during, and
after a purchase. This
makes it an
important part of the
value chain of...
-
Customer support is a
range of
customer services to ****ist
customers in
making cost
effective and
correct use of a product. It
includes ****istance in planning...
- In marketing, the
voice of the
customer (VOC)
summarizes customers' expectations,
preferences and aversions. A
widely used form of VOC
market research...
- meet or surp****
customer expectation.
Customer satisfaction is
defined as "the
number of
customers, or
percentage of
total customers,
whose reported experience...
-
Customer Success or
Customer Success Management is a
business method attempting to
increase the
likelihood of the
customer reaching their desired outcomes...
-
Customer service representatives (CSRs),
customer service advisors, or
customer service ****ociates (CSAs)
interact with
customers to
handle complaints...
- A
Customer Engineer (CE) is a
worker whose primary job
scope is to
provide a
service to
customers who have
signed a
contract with the company. Originally...
